Pacific Oral and Maxillofacial Surgery

Complaints Procedure

The staff and management at Sydney Oral and Maxillofacial Surgery are committed to providing the highest standard of excellence when delivering your healthcare. If you have a concern about our service you have the right to make a complaint.

If you are unhappy with any aspect of your care, please speak to any staff member who is present at the time.

If your complaint can not be resolved at the local level you then have two options. You may either make an appointment to see the Sydney Oral and Maxillofacial Surgery's Manager or submit a written letter of complaint to:

The Manager
Sydney Oral and Maxillofacial Surgery
Suite 1401, Level 14,
Plaza Tower 1,
520 Oxford Street,

or email Sydney Oral and Maxillofacial Surgery

If you are unable to resolve your complaint with the Surgery please contact:

The Private Health Insurance Ombudsman
Phone 1800 640 695

Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner. 

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